Matrix Management Case Study

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AREVA T&D Case Study - Matrix Management

AREVA T&D Corporation (formerly Alstom Esca) is a global supplier of energy management systems for the generation, transmission, and distribution of electricity

For many years AREVA T&D organized along independent lines of business, each responsible for a specific customer market segment

To reduce costs, and to leverage common products and services across all market segments, AREVA T&D decided to shift to a matrix organization with centralized functional groups supporting each line of business

Although the matrix organization changed, AREVA T&D realized many of their procedures did not, causing a high degree of business friction within the organization

How AGILEAN helped AREVA T&D Corporation "put the organization to work."

AGILEAN's Approach:

AREVA T&D's CEO called on AGILEAN to help increase the productivity of their matrix organization

AGILEAN performed an organizational assessment, interviewing key stakeholders for each line of business and functional area

AGILEAN's assessment revealed the primary cause of business friction was an inconsistent view of management roles under the new matrix structure

AREVA T&D's CEO accepted AGILEAN's recommendation to perform an organizational structure design that included performance measurements

AGILEAN facilitated a series of senior leader events to move beyond the org chart and lay the foundation for putting the organization back to work

AREVA T&D's Benefits:

Operating principles adopted to guide organizational decision making

Management roles documented including defined ownership, leadership, and support responsibilities

Foundation for balanced scorecard measurements

Management tension surrounding the matrix structure dissolved