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AREVA T&D Customer Testimonial

Continuous Performance Improvement

The following continuous performance improvement testimonial was provided to AGILEAN by Larry Cochrane, Vice President of AREVA T&D Worldwide Research & Development.

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“AREVA T&D Corporation is a premier provider of solutions for the global energy market.   As a wholly owned subsidiary of AREVA, we offer a complete range of electrical software and hardware, products and services.

“Traditionally, each of our five R&D offices located in three countries participated in independent market segments with minimum overlap.  Today, there is increasing customer demand for a totally integrated suite of energy trading, generation, transmission, and distribution applications.

“To tackle these new demands our five international R&D offices need to act as one.   I asked AGILEAN to help launch a program of continuous performance improvement to attain CMMI Level 3 capabilities and dramatically increase office synergies.  AGILEAN made an immediate difference.  Interviews AGILEAN conducted with R&D staff and stakeholders at each of site established our current baseline; and also educated and motivated employees on the need and benefit of change.

“From the knowledge of our operations, AGILEAN designed and facilitated a five day performance improvement workshop.  It was the best workshop I’ve ever attended and well worth the time invested.  AGILEAN quickly brought individuals together as a team, built consensus on the issues, facilitated a strategy for their resolution, and coordinated the defining actions to make it happen.

“Thanks to AGILEAN we have the direction and momentum to implement significant change on a worldwide basis.  We are now positioned to continuously improve the capabilities of the R&D organization and meet the competitive challenges of the world’s energy markets.”

 

AGILEAN’s workshop changed how we view work; we've switched to a continuous improvement mindset.”

―  Larry Cochrane Vice President

AREVA T&D Worldwide Research & Development

 

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